How can I save smartly with my energy assets?

Using your energy smartly doesn't have to be complicated. FlexiO automatically adjusts your consumption to the most cost-effective strategy. The platform takes into account dynamic energy tariffs, peak usage, your solar production, and – if you have one – your electric vehicle. This way, you consume more of your own energy, charge your battery and car intelligently, and avoid unnecessary costs. All you have to do is enjoy the benefits.

How can I save more through grid balancing?

Your energy assets can do more than just power your own home. With FlexiO, you can connect your energy assets to a virtual battery that helps balance the electricity grid. LIFEPOWR provides the technology, and you save even more on your energy bill.

How do I avoid costs during negative injection tariffs?

FlexiO helps you avoid costs during negative injection tariffs by intelligently managing your energy assets.

How does FlexiO impact the lifespan of your home battery?

The biggest mistake you can make with a smart home battery? Not using them for fear of wear and tear. Smart home batteries help you increase self-consumption, save on your energy bills and contribute to a more stable power grid. Yet we often hear the same question: 'Won't my battery wear out faster if I let it be smart?' The answer: no. More than that, by using your battery actively and smartly, you just get more value out of it, all without sacrificing battery life and warranty.

What's the difference between EMS and EMS+?

A traditional EMS focuses on saving energy, often by following fixed schedules and market prices. EMS+ (FlexiO) goes further. It gives you insight into your true energy costs, not just market rates, but also your distribution charges, grid fees and bespoke tariffs. And thanks to self-learning algorithms, it forecasts your behaviour up to 48 hours ahead, adapting to real conditions such as cloud cover or unexpected demand.

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What is meant by the “estimated energy bill”?

App & Visualization

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The estimated energy bill is a reliable approximation of the costs your energy supplier charges, based on the amount of energy you draw from or feed back into the grid via your meter. This estimate may differ from your actual bill due to contract details, promotions, fixed subscription fees, or temporary discounts that LIFEPOWR does not know, and due to any missed data when your FlexiO system loses connection. If your actual bill and the estimated energy bill differ by more than 15%, the LIFEPOWR helpdesk needs to review it in detail.

What is the best (dynamic) energy tariff?

Energy Tariffs

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To determine the best tariff for you, we recommend taking the V-test. Note that the V-test does not take into account the optimization of FlexiO and ePOWR. Use this test to see which dynamic tariff is most advantageous for you.

You can find an overview and accompanying explanations of all (in)compatible energy tariffs in our knowledge base via this link: [VERIFY URL]

What is the difference between Consumption and Acquisition in the History of the MyFlexiO app?

App & Visualization

In the History of the MyFlexiO app, Consumption refers to the total energy usage of your home, including the energy you supply yourself via solar panels or a battery. Acquisition is the energy you draw from the electricity grid; this can be lower than your total consumption when your own generation covers part of it. For example, if your home consumes 10 kWh and you supply 6 kWh yourself, the acquisition is 4 kWh.

What is the difference between “per hour” and “per quarter hour” as a price interval, and which should I choose?

Energy Tariffs

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Some energy suppliers give you the choice for a dynamic contract with quarter‑hour or hour prices. If you have an installation with a large capacity, you can choose to work with quarter‑hour prices (you have a lot of capacity to store or inject a lot of energy in a short time).

Most energy suppliers offer either quarter‑hour prices or hour prices. If you do not have the choice yourself, find out which prices apply to you and adjust this in the tariff settings in the MyFlexiO app.

What should I do if a company wants to use FlexiO?

Subscription & Billing

We will activate a FlexiO subscription for your company; send us the company name and the desired start date via our helpdesk and we will take care of everything.

Where can I find my FlexiO ID?

Account & Login

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You can find the unique ID number of your FlexiObox on your FlexiO invoices (received by email) or in the MyFlexiO app under “System status”.

Where can I find my installation ID?

Installation & Activation

You can find your FlexiO installation ID directly in the MyflexiO app on the System Status page. Open the app, tap the three lines at the bottom right, and select “System Status”; the ID number is displayed at the bottom.

Where can I view my consumption, follow the battery control, or see my earnings in the MyFlexiO app?

App & Visualization

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The MyFlexiO App includes a variety of functionalities. All information has been gathered in a comprehensive documentation overview in our knowledge base. Here is the link to the necessary documentation: https://lifepowr.odoo.com/odoo/knowledge/56/knowledge/1143/knowledge/475 [VERIFY URL]

Which devices are compatible with FlexiO?

Compatibility

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FlexiO works with a wide range of inverters, home batteries and EV chargers; view the complete list of controllable assets on our website via:

We continuously expand the compatibility list, so let us know which brand or model you would like to see added.

Why am I already being charged a subscription when I am not yet participating in Netbalancing?

Subscription & Billing

The FlexiO subscription is not only related to participation in net balancing. It includes our full control and services. Even without participation in net balancing, FlexiO optimizes your energy flows.

Benefits

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Knowledge Base

Compatibility

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