How can I save smartly with my energy assets?

Using your energy smartly doesn't have to be complicated. FlexiO automatically adjusts your consumption to the most cost-effective strategy. The platform takes into account dynamic energy tariffs, peak usage, your solar production, and – if you have one – your electric vehicle. This way, you consume more of your own energy, charge your battery and car intelligently, and avoid unnecessary costs. All you have to do is enjoy the benefits.

How can I save more through grid balancing?

Your energy assets can do more than just power your own home. With FlexiO, you can connect your energy assets to a virtual battery that helps balance the electricity grid. LIFEPOWR provides the technology, and you save even more on your energy bill.

How do I avoid costs during negative injection tariffs?

FlexiO helps you avoid costs during negative injection tariffs by intelligently managing your energy assets.

How does FlexiO impact the lifespan of your home battery?

The biggest mistake you can make with a smart home battery? Not using them for fear of wear and tear. Smart home batteries help you increase self-consumption, save on your energy bills and contribute to a more stable power grid. Yet we often hear the same question: 'Won't my battery wear out faster if I let it be smart?' The answer: no. More than that, by using your battery actively and smartly, you just get more value out of it, all without sacrificing battery life and warranty.

What's the difference between EMS and EMS+?

A traditional EMS focuses on saving energy, often by following fixed schedules and market prices. EMS+ (FlexiO) goes further. It gives you insight into your true energy costs, not just market rates, but also your distribution charges, grid fees and bespoke tariffs. And thanks to self-learning algorithms, it forecasts your behaviour up to 48 hours ahead, adapting to real conditions such as cloud cover or unexpected demand.

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What is the difference between the ePOWR tariff and a regular dynamic contract?

Energy Tariffs

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The ePOWR tariff is an energy tariff with extra benefits: you receive the same quarter‑hour or hourly prices as with a regular dynamic contract, but you also get access to ePOWR for energy trading on the imbalance market.

ePOWR tariffs such as the LIFEPOWR by Trevion tariff are a variable tariff on the front end, while behind the scenes you smartly participate in the day‑ahead market and imbalance markets. You therefore enjoy all the advantages of a dynamic tariff, but with the peace of mind of a variable tariff!

It is possible to combine rPOWR and ePOWR. All income from ePOWR and/or rPOWR is settled directly on your energy bill each month, which is convenient!

More information about energy tariffs and FlexiO can be found in our knowledge base via this link:

What is the MyFlexiO app version requirement?

App & Visualization

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We always recommend using the latest version. Check the App Store or Play Store for updates. Older versions may be missing features.

What is the price of a FlexiObox?

Subscription & Billing

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The price of the FlexiObox depends on your specific installation requirements; ask your installer for a quote. Additionally, there is a monthly subscription of €9.95 for battery control. A compatible charging station can also be controlled, with no extra cost for the monthly subscription.

If you only want to control a charging station smartly, that is also possible, with a monthly subscription cost of €4.95.

All subscription fees are listed inclusive of 21% VAT.

When should I switch to a ePOWR contract?

Energy Tariffs

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Switch to a ePOWR contract as soon as your hardware setup is fully in order (FlexiObox installed and configured).

Tips:
• The big difference is mainly noticeable in winter when price differences are larger
• So you still have some time if you install in summer
• Request the switch from your supplier (usually takes 1+ month)

FlexiO works with fixed, variable, dynamic, and ePOWR tariffs, but ePOWR tariffs get the most out of your installation.

Which energy suppliers offer an ePOWR tariff?

Energy Tariffs

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You can get an ePOWR tariff with Trevion (LIFEPOWR by Trevion) or with Energy Knights (Optima).

Keep an eye on our newsletter and the FlexiO blog for any new providers. You can easily sign up via our website; just scroll to the bottom of any page.

Why does grid balancing still show 'In evaluation' while I received an email about participation?

Grid Balancing

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There can be a short delay between sending the email and the update in the app. Normally this syncs within 24-48 hours. If the status hasn't updated after a few days, please contact support.

Why does my savings amount differ from the simulator?

Savings & Earnings

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The simulator provides an estimate based on averages. Your actual savings depend on several factors, including your consumption pattern, tariff structure, weather conditions, battery capacity, and the season. For an accurate picture, look at trends over several months rather than individual periods.

Can FlexiO control multiple batteries?

Compatibility

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In some cases this setup can be supported by FlexiO, but it depends on the compatibility. Contact your installer to see if your installation and setup is compatible with FlexiO.

Can I connect FlexiO data to Home Assistant?

General

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Yes! LIFEPOWR offers a local API accessible via http://myio.local/api/docs/. With this, you can integrate FlexiO data into Home Assistant or other home automation systems. Technical knowledge is required for configuration. LIFEPOWR provides this as a free service. We do not provide additional support for it.

Can I disable the WiFi module of the FlexiObox?

FlexiObox & Hardware

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Yes, this is possible but not available by default via the interface. The WiFi access point is on by default for installers and WiFi dongles. If your FlexiObox is wired and you don't need WiFi, FlexiO support can remotely disable the Access Point. Contact us via the contact form at lifepowr.io/support/contact.

Benefits

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Knowledge Base

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