How can I save smartly with my energy assets?

Using your energy smartly doesn't have to be complicated. FlexiO automatically adjusts your consumption to the most cost-effective strategy. The platform takes into account dynamic energy tariffs, peak usage, your solar production, and – if you have one – your electric vehicle. This way, you consume more of your own energy, charge your battery and car intelligently, and avoid unnecessary costs. All you have to do is enjoy the benefits.

How can I save more through grid balancing?

Your energy assets can do more than just power your own home. With FlexiO, you can connect your energy assets to a virtual battery that helps balance the electricity grid. LIFEPOWR provides the technology, and you save even more on your energy bill.

How do I avoid costs during negative injection tariffs?

FlexiO helps you avoid costs during negative injection tariffs by intelligently managing your energy assets.

How does FlexiO impact the lifespan of your home battery?

The biggest mistake you can make with a smart home battery? Not using them for fear of wear and tear. Smart home batteries help you increase self-consumption, save on your energy bills and contribute to a more stable power grid. Yet we often hear the same question: 'Won't my battery wear out faster if I let it be smart?' The answer: no. More than that, by using your battery actively and smartly, you just get more value out of it, all without sacrificing battery life and warranty.

What's the difference between EMS and EMS+?

A traditional EMS focuses on saving energy, often by following fixed schedules and market prices. EMS+ (FlexiO) goes further. It gives you insight into your true energy costs, not just market rates, but also your distribution charges, grid fees and bespoke tariffs. And thanks to self-learning algorithms, it forecasts your behaviour up to 48 hours ahead, adapting to real conditions such as cloud cover or unexpected demand.

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My solar panels produce less since FlexiO

FlexiObox & Hardware

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FlexiO does NOT affect solar production - only the battery/charger is controlled. Lower production = seasonal or inverter issue. Check your inverter app for details. Contact your installer if you suspect a defect.

My Wallbox charger no longer works with FlexiO – what now?

Charger & EV

flexio, wallbox-lader, wallbox-laders, langer, compatibel, gewijzigd, voorafgaande, waarschuwing, cloud, aanstuurt, afhankelijk, herstel, toekomst, communiceert

The Wallbox charger is currently no longer compatible with FlexiO. Due to a change in the Wallbox API we can no longer control the charger via FlexiO. We are working on a new solution, but cannot provide an exact date yet.

What happens if I install a new modem or router?

FlexiObox & Hardware

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The replacement of your modem or router does not affect the operation of your FlexiObox, provided that all devices (FlexiObox, inverter, P1‑meter) remain connected via an Ethernet cable to the internet or directly to the FlexiObox. After the replacement, check in the MyFlexiO app that the FlexiObox is online and that the green light is on. If there is a problem, restart the FlexiObox by unplugging it for 10 seconds.

What is Elia and why does the payout take so long?

Grid Balancing

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Elia is the Belgian high-voltage grid operator that organizes the rPOWR market. Payout cycle: data verification + settlement + processing = ~3 months. LIFEPOWR pays as soon as the Elia settlement is received.

What is Frank Energie and does it work with FlexiO?

Energy Tariffs

frank energie, energieleverancier, dynamische, tarieven, ondersteunt, zowel, uurlijkse, kwartierprijzen, myflexio-app, flexiobox, tariefinstellingen

Frank Energy is an energy supplier with dynamic rates, and FlexiO fully supports it, both hourly and quarter‑hour pricing. Select “Frank” as the supplier in the MyFlexiO app under Settings > FlexiObox > Rate Settings.

What is rPOWR (FCR) and how does it work?

Grid Balancing

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rPOWR or FCR = Frequency Containment Reserve or. The battery automatically responds to grid frequency (50Hz). When frequency drops: discharge. When frequency rises: charge. Compensation per available MW. FlexiO manages this fully automatically.

What is 'stand-by' status in grid balancing?

Grid Balancing

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Stand-by = registered for grid balancing but currently not actively deployed. FlexiO chooses: sometimes savings (arbitrage) are more valuable than FCR compensation. The system automatically switches between modes.

What is the difference between Engie Empower Flextime and the ePOWR tariff?

Energy Tariffs

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Engie's Empower Flextime is NOT a dynamic tariff - it's a hybrid contract with fixed time zones instead of changing hourly prices. This tariff is NOT supported by FlexiO. The ePOWR tariff (LIFEPOWR by Trevion) IS a true dynamic tariff with additional benefits: participation in ePOWR AND free FlexiO control (1 year included with every FlexiObox, partners may offer additional free time). With a dynamic tariff + FlexiO you get the best value.

What is the difference between FlexiO and other EMS systems?

General

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FlexiO: focus on financial optimisation. Other EMS often focus only on self-consumption. FlexiO combines local savings on your energy bill + extra income from grid balancing services, making the best financial choice for you, without any hassle or losing your comfort.

What is the difference between rPOWR and ePOWR?

Grid Balancing

rpowr, vormen, energiehandel, epowr-tarief, opbrengst, twee, netbalancering, frequency, reserve, batterij, elektriciteitsnet, stabiliseren, betaald, capaciteit, rbalancing, balancing, fcr, thuisbatterij, energieopslag

You can use rPOWR to deploy your battery to stabilize the electricity grid and get paid for keeping capacity available, paid via LIFEPOWR with a three‑month delay. With ePOWR you actively trade on the energy market; this requires an ePOWR tariff and the earnings are directly settled on your energy bill. Combine both options through an ePOWR tariff for maximum yield.

For detailed information on grid balancing you can consult our knowledge base via this link:

Benefits

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